We are passionate about care, and the care we deliver at home or at our day service must be of the highest standard. In order to deliver exceptional standards in care for you or your loved ones, it is all about our care staff.

In a regulated care environment the delivery of care is only achievable with a professionally managed care team, who work closely with the users of the service. We can honestly say that our care staff are all fantastic, which is why our core values are easily delivered.

Here are some characteristics that you will come across when you experience the 1Care service:

• Good listener – our support workers will talk to you about how you’re feeling. our carers meet many different people, all with different stories to tell, so it’s important that they can listen.
• Compassionate – being compassionate helps to ensure that the service user’s needs and feelings are completely understood, in order to deliver the right support, daily or weekly.
• Empathetic – empathy on each visit is vital, as our mood can change with the challenges of each day. this is why all our carers are fully able to show an understanding of someone else’s feelings.