About OneCare
Our mission is to provide high quality care with continuity
Our care management team has over 35 years of combined experience, which has enabled them to put together a wide range of comprehensive services that deliver care and support to the highest possible standards.
Regulated, Approved & Accredited Care Provider
We ensure all the staff at OneCare are fully vetted, both internally and externally, to guarantee we offer the highest levels of care.
The primary focus at our training centre is to prepare for, and deliver, only the highest level of support and care to the adults we interact with.
Care quality commission (CQC)
OneCare is regulated by the CQC. In our latest independent report we were very proud to have been rated as good in all five areas of inspection:
- Responsive
- Effective
- Well-led
- Caring
- Safe
HomeCare.co.uk
Our carers are so grateful to have received the many wonderful reviews on our homecare.co.uk profile.
We are delighted to be recognised for the hard work and genuine passion the team puts in each and every day.
Because We Care, We Know
You will see this simple statement on much of our literature. This simple line shows that even though health and well being are so important, you and your loved ones are people with feelings and life experiences that make you who you are.
Knowing the individual is as important as the care being delivered.
“Knowledge Promotes Better Outcomes”
We are passionate about delivering the very best training. We didn’t simply learn about care from a textbook or by just passing online training services. Our training team have front line care experience in multiple care environments, enabling them to pass on knowledge with great passion.
All our training workshops and modules are designed to enable the learner to interact throughout the process in the comfort of our warm, learner-friendly facilities.
We also offer affordable bespoke training packages to any external care providers that require their staff to be compliant in certain modules of care.
Our Core Values
We are passionate about care, and the care we deliver at home or at our day service must be of the highest standard. In order to deliver exceptional standards in care for you or your loved ones, it is all about our care staff.
In a regulated care environment the delivery of care is only achievable with a professionally managed care team, who work closely with the users of the service. We can honestly say that our care staff are all fantastic, which is why our core values are easily delivered.
Here are some characteristics that you will come across from our team:
- Good listener
Our support workers will listen to you and how you’re feeling. Our carers meet many different people, all with different stories to tell, so it’s important that they can listen well - Compassionate
Being compassionate helps to ensure that the service user’s needs and feelings are completely understood. This allows them to deliver the right support during every visit - Empathetic
Empathy is vital to a carer's role, as moods can change with the challenges of each day. This is why all our carers are trained to show understanding of someone else’s feelings
