1Care group limited collects different types of information about the site and its users for the following reasons:

• We use session based cookiesto help improve our website.
• To help improve the services 1Care offers.
• To provide personalised services unique to individual users.

We use session based cookies – this means that we use google analytics to ensure that our website provides you with a useful experience. This is non-personal information and simply provides us with information about the way you use the site, what pages you visited and how long you stayed here for example. Please review our cookies policy.

How we use your data

We collect your personal information by way of a contact form submission. This information is used for understanding the reasons you wish to contact us, and for enabling us to contact you back. We will never send you unwanted emails. If you do opt-in to receive updates and news about 1Care, then it will be made clear that you have done so, we will also always provide you with a clear opportunity to opt-out.

When you download guides and useful documents from our website, we only store the information you provided us via TBC which is an email service provider, fully compliant with general data protection regulations (GDPR), this enables us to communicate further information to you as agreed when you opt-in. Again, there is always the opportunity for you to opt-out and have your details removed.

We will never sell or give your details to a third party. You have the right to request any data we have about you by sending us a personal data request.

The basic information we need for form submission is your name, an email address and your address. We may also ask additional questions to help us to identify your enquiry more easily, or if you are applying for a job with 1Care.

If you have any other enquiries regarding your privacy or rights under GDPR and 1Care, please contact our customer care team by emailing them at office@onecaresouthampton.co.uk

Cookie policy

What are cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How we use cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

The cookies we set

Email newsletters related cookies

This site offers downloadable guide, newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third party cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

• This site uses google analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on google analytics cookies, see the official google analytics page.

• From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
• The google adsense service we use to serve advertising uses a double click cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you.

For more information on google adsense see the official google adsense privacy FAQ.

• We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; {Facebook, LinkedIn, Twitter, Instagram, Pinterest}, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More information

if you are require any further information regarding cookies then you can contact us through one of our preferred methods of contact:

Email: office@onecaresouthampton.co.uk

Address: 1Care Group Limited, Congress House, 61 Cromwell Road, Southampton, SO15 2JE

Phone: 02381 040 040